Terms of Services

Last Updated: November 2026

Welcome to Laali Makeup. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before browsing or placing an order.

1. General Information

Laali Makeup operates an online beauty and personal care store offering skincare, makeup, body care, haircare, and fragrances. These terms apply to all visitors, customers, and users of our website.

By using our website, you confirm that you understand and agree to these terms and any applicable laws and regulations.

2. Products and Descriptions

We make every reasonable effort to display our products, descriptions, images, prices, and details accurately. However, slight variations in product packaging, appearance, or presentation may occur.

Product images are provided for illustration and reference. Actual packaging may vary depending on manufacturer updates.

Product availability is subject to change without prior notice.

3. Product Authenticity

Laali Makeup aims to offer authentic beauty and skincare products to its customers. We make reasonable efforts to source products through our suppliers and verify product information before listing them on our website.

4. Pricing and Payments

All product prices are displayed in Pakistani Rupees (PKR), unless otherwise stated.

• Prices and promotional offers may change without prior notice.
• The final order amount will be displayed at checkout.
• Customers are responsible for providing accurate payment information.
• Orders are subject to successful payment confirmation or the applicable cash-on-delivery process.

We reserve the right to correct pricing errors or cancel orders affected by incorrect pricing, subject to applicable law.

5. Orders and Confirmation

When you place an order on our website, you are submitting a purchase request. Order confirmation does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to refuse, cancel, or limit an order in situations involving product unavailability, incorrect information, suspected fraudulent activity, or pricing errors.

If an order is cancelled after payment has been received, any applicable refund will be processed accordingly.

6. Shipping and Delivery

We aim to process and dispatch orders as quickly as possible. Delivery times are estimates and may vary depending on location, courier services, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing complete and accurate shipping details, including their name, phone number, and address.

Laali Makeup is not responsible for delivery delays caused by incorrect or incomplete customer information.

7. Returns and Refunds

All returns, exchanges, and refund requests are handled according to our Refund & Return Policy.

Due to the hygiene-sensitive nature of beauty and personal care products, certain items may not qualify for returns or exchanges.

Please review our Refund & Return Policy before placing your order.

8. Customer Responsibilities

By using our website, you agree to:

• Provide accurate and complete personal and order information.
• Use the website for lawful purposes only.
• Not engage in fraudulent purchases or payment activities.
• Not attempt to disrupt, damage, or gain unauthorized access to our website.
• Respect the intellectual property rights of Laali Makeup.

9. Skincare and Beauty Disclaimer

Our skincare, makeup, body care, and haircare products are intended for cosmetic and personal care purposes.

Individual results may vary depending on skin type, hair type, product usage, and personal preferences.

Customers are encouraged to review product ingredients, directions, and precautions before use. We recommend performing a patch test where appropriate.

Product information provided on our website is not intended to replace professional medical advice. Discontinue use if irritation or an adverse reaction occurs and seek appropriate professional advice.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and branding, is owned by or licensed to Laali Makeup unless otherwise stated.

You may not reproduce, distribute, modify, or use our website content for commercial purposes without prior written permission.

11. Third-Party Services and Links

Our website may include links or integrations with third-party services, including payment providers, courier companies, and external websites.

These services operate under their own terms and privacy policies. Laali Makeup is not responsible for the content or practices of third-party websites.

12. Limitation of Liability

To the extent permitted by applicable law, Laali Makeup shall not be liable for indirect or consequential losses arising from the use of our website, temporary service interruptions, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits any rights or protections that cannot legally be excluded under applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

Laali Makeup reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective once published on this page.

Your continued use of our website after updates are published indicates your acceptance of the revised terms, to the extent permitted by applicable law.

15. Governing Law

These Terms & Conditions shall be governed by the applicable laws of Pakistan. Any disputes shall be handled by the competent courts or authorities in accordance with applicable law.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Thank you for choosing Laali Makeup. We appreciate your trust and look forward to serving you!